Return Policy

Our Promise

We promise to be your trusted partner for technology by delivering the advice, service and convenience you deserve — all at competitive prices. If you are not fully satisfied with your purchase, let us help you find a solution with a replacement, return or repair. All other terms and conditions of our Return Promise apply.


30 Day Money Back Guarantee

We offer a 30 Day Money Back Guarantee on all Tiger Stream purchases. If you are not completely satisfied with you purchase, we’ll return you purchase money. The Tiger Stream Box must not be damaged or missing any components or accessories. If your return is missing the HDMI cord, A/C Adapter, or Remote Control, then $20 will be deducted for each item missing.


Damaged Product

If you receive a product that is damaged in shipping or defective, please return it to Tiger Stream and we’ll arrange for a replacement by calling us for special instructions at 213-536-1874. We will cover all reasonable and customary ground shipping fees.


Instructions for Returning Your Product

If you are returning a product please call 213-536-1874 for further instructions.